Regional Manager of Hotel Analytics Job at Hyatt, Chicago, IL

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  • Hyatt
  • Chicago, IL

Job Description

Summary

The Opportunity

Hyatt seeks an enthusiastic Manager to join our Americas Finance team. In this role, you will be collaborating closely with the broader Americas Finance and Operations teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

The Regional Manager of Hotel Analytics will be responsible for supporting the financial and operational performance of our hotels within a designated region (s). In this role, you will analyze extensive data sets to derive meaningful insights, propose strategies for improvement, and effectively communicate these plans to a wide range of stakeholders. You will be a key liaison for the SVP/VP of Field Operations, collaborating with field and corporate teams to drive business goals and enhance performance across the hotel properties.

Position Responsibilities

•Interpret Key Financial and Operating Performance Indicators, financial statements, and hotel reports to generate actionable insights

•Perform monthly analyses of each hotel’s financial and operational results to identify trends, opportunities, and strategies for maximizing financial performance and return on investment

•Communicate financial results and performance opportunities clearly and effectively to regional, corporate teams, and ownership/operator groups as needed

•Conduct ad hoc analysis and research to support organizational inquiries and decision-making

•Collaborate with hotel and regional teams to establish and achieve individual and corporate-driven business goals

•Work as a liaison between several above-property and corporate groups including Sales & Marketing, Revenue Management, Events, Human Resources, Risk, Legal, and Technology, to ensure all are aligned.

•Develop and deliver training materials and tools to support the enhancement of hotel team performance and business goals

•Proactively engage with hotel leadership to support operational excellence, leveraging data to pinpoint areas for operational enhancements and efficiency gains

•Lead and support initiatives that enhance financial management, increase productivity and improve customer experiences across the portfolio

•Provide guidance and support to hotel Leadership Committee members, particularly General Managers, as a liaison for the SVP/VP of Field Operations

•Assist in preparing the SVP/VP of Field Operations for hotel site visits with a special focus on financial performance, guest satisfaction, and business goals

•Support annual regional budget process through analysis of prepared budgets, distributing regional expectations and timelines, preparation of consolidated results for SVP/VP of Field Operations and regional leadership team, as well as coordination of Senior Leadership review meeting materials

•Find ways to improve processes within own work and encourage the same within the assigned Region(s) and team of Regional Managers of Hotel Analytics

•Demonstrate a commitment to Hyatt's core values

Qualifications

Experience Required:

• 5+ years of progressive Hotel Operational or Finance experience

•Bachelor’s degree in Accounting, Finance, or Hospitality (preferred)

•Strong financial systems experience including Hyperion/Essbase and Excel advanced proficiency are critical

•Strong PC skills with working knowledge of Word and PowerPoint

Behaviors

•Embodies attitudes and actions that promote adaptability, collaboration, and continuous improvement

•Ability to interact effectively with people of diverse backgrounds

•Service-oriented with professional presentation skills and effective training ability

•Ability to prioritize multiple deadlines both in short and near-term

•Clear and concise written and verbal communication skills with various stakeholders

•Strong analytical skills

Other

•Ability to travel as required on a regional basis (15-25%)

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Job Tags

Full time, Temporary work, Flexible hours,

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