Job Description

  Position Title:  Resident General Manager  

Reports To: Regional Director of Operations

Salary: $135,000 - $145,000  

Other Forms of Compensation: Bonus Plan  

Schedule :  Monday to Friday

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work in 2021,  

Job Summary

Working as a Resident General Manager, you are responsible for managing a large multi-unit corporate dining account. You will provide mentorship and motivation to the associates. You will offer overall planning and direction within your accounts to achieve operations and financial goals.

Key Responsibilities:

• Coordinate day-to-day operations for a multi-unit corporate dining account.
• Audit units to ensure conformance with the Company, government, and accrediting agency standards, regulations, and codes regarding food storage, preparation, sanitation, and record keeping.
• Effectively manage and lead a team of associates in multiple locations while maintaining strong client relations, ensuring that the food offered to the customers is of outstanding quality.
• Manage planning, budget analysis, and reporting for the account.
• Interpret and ensure compliance with policies, procedures, and guidelines to promote their consistent application.
• Be proficient in all aspects of foodservice management, with a proven track record of success.
• Take proactive and positive approaches; interact professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers.
• Embrace excellence in customer service for both internal and external customers; have excellent verbal and written communication and customer service skills.
• Demonstrate initiative and good judgment in assisting customers, clients, peers, and subordinates.
• Exhibit a high level of resilience during stressful periods and the ability to handle last-minute changes.
• Ensure consistent and fair administration of personnel policies.

Preferred Qualifications:

• Bachelor's degree required.
• Strong leadership and communication skills.
• 5+ years’ experience in food service within corporate dining, education, healthcare, or military.
• Financial and business insight.
• Demonstrate a strong ability to think critically, with a focus on implementing and evaluating action plans.
• Ability to travel between local accounts.
• Excellent computer skills, including advanced spreadsheet and proficiency at learning software.
• Strong analytical and organizational skills.
• Ability to multitask and prioritize in a fast-paced, dynamic work environment.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:   1375181

Restaurant Associates  

Michael Abbey  

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